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We have all heard of horror stories from the newspapers or from friends/relatives of cars being stolen in both Malaysia and Singapore.
Since most people have not experience car theft before, they are likely to think that it will never ever happen to them. Unfortunately, they are just giving themselves a false sense of security because history has shown that car thieves can strike anytime, anywhere. Even next to a Police Station!
It may not happen to you today but no one can guarantee that it will not happen next week, next month or even a few years down the road. Many Singaporeans have been driving to Malaysia for many years without any incident only to have their cars stolen much later. That is why many of our first batch of customers from 2004 still continue to use our tracking services. They know that no incident previously does not mean no incident later.
We also have one lucky customer who installed our tracking device just 3 months before his car got stolen. To these customers whose cars we've recovered back, they now view our tracking device as the best investment they have ever made for their precious cars.
The following are true cases we've come across:
How we have helped our customers find their stolen car back:
Mr X parked his car at the public car park.
An eye witness saw someone breaking into the drivers side window, opened the door and started the car engine. All in less than a minute.
The person went in to inform Mr X but by the time he got out, the car was already gone.
Mr X called our 24/7 Tracking Centre which then managed to locate the car.
Tracking Centre contacted the Malaysian police and guided them to the car location, i.e. inside a workshop with the shutter doors closed.
Mr X got his car back and the Police also managed to catch 3 suspects.
Insurance cannot cover all your outstanding car loan:
Mr Y bought his car for $124,700 and took a loan for $118,000.
Despite having a car alarm, his car was stolen 10 months later at a Pasir Ris multi-storey carpark (More than 100 cars are stolen in Singapore each year)
His financer asked him to settle the Outstanding Loan + Interest, which comes to $118,423.
Based on his car market value at that time, his Insurer will only compensate him $50,000.
In other words, Mr Y still have to fork out $68,423 in cash!
Since he can't pay, he was made a bankrupt. All this just because his car was stolen.
No place is safe, even car parks with security personnel:
A Singaporean parked his car in Holiday Plaza, JB where a new security system has just been implemented. A parking ticket was issued.
Slightly more than 2 hours later, he return to the car park to find his car missing.
His Insurer would only compensate him 3 to 6 months later i.e. after police have completed their investigation.
Car thieves work very fast:
A Singaporean travel to JB twice every month to buy supplies.
She parked her car at Taman Pelangi (near Giant), locked it and went to a shop just 50m away.
Since she did not display a parking coupon, she kept an eye on her car.
10 minutes after she parked her car, it was already stolen. She also lost her passport and driver's license.
Renting cars headache:
Mr X set up a Car Rental company to help car owners who are unable to service their car loans anymore. He rent out cars on their behalf.
For the first few months, he have lost an average of 1 customer's car per month to car thieves.
Insurance company will not compensate these cases because it is illegal to rent out privately owned cars.
Car owners have to fork out in cash the outstanding balance and if they are unable to, the bank will sue them for bankruptcy.
Conventional car security systems cannot stop car thieves:
After hearing about the thousands of car theft cases in Malaysia, a Singaporean family installed an expensive Car Alarm and Immobilizer into their car. They also added not 1 but 2 Steering Wheel Locks.
They drove to A'Famosa Resort (Malacca) and parked their car in a well lit area meters away from the reception desk and directly below the balcony of their room.
The next day, their car is gone.
Surveillance video showed that the car thieves drove their car out, right past four security guards.
Kidnapped in own car:
A former Malaysian newscaster was assaulted by 3 men pretending to be Government officers.
They pushed her into her Nissan Murano SUV and demanded the car keys. Fearing that she will get hurt, she gave it to them.
She was driven around for a few hours before they decided to dropped her off near a mosque.
At the end of the day, she lost her car, purse and handphone to the car thieves .
3 hours before this incident, 3 men armed with knives stole a Toyota Altis at another shopping mall carpark.
Do you know how much you need to top up in cash and pay the bank back if your car is stolen? Here is one example for a 95% loan on a $100K car.
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